
MyDesk
Framework extension for creating portal applications and user dashboards. A simple and well-arranged tool for example for presenting an overview of requests and related information. Specific dashboards can be implemented for each situation.
Portal deployment tries to meet the needs of customers for an user-friendly interface for managing simpler agendas such as a helpdesk or can function as a signpost or dashboard for any more complex information systems.
Main benefits
Predefined dashboards
When working within multiple organizations, it is possible to create individual dashboards for each organization.
Sharing entire dashboards
MyDesk supports sharing implementation dashboards among several user roles.
Sharing widgets between dashboards
Administrator can use a library of pre-prepared widgets for easy dashboard creation.
User profile support
Ability to customize and save user-specific dashboard settings to user profile.
Access control based on competencies and rights
Data access into MyDesk is controlled by the same roles and competencies as in the rest of the application.
Key features
Environment for creating specific, tailor-made dashboards
MyDesk supports the rapid creation of strategic, tactical and operational dashboards for all levels of organizational management.
Quick orientation in agenda
The goal of MyDesk is to provide selected people within the organization with a clear overview of the areas they are responsible for on one screen.
Drawing attention to problems to be solved
Using the dashboard, the manager can immediately recognize where problems have arisen in the organization and what to focus on.
Quick access to information
By clicking on a life situation, the user can quickly access the required information.
Support of different job positions
Dashboards with different content are defined for different responsibilities (roles) in the company so that they always cover the area for which the manager is responsible.
Examples of dashboards for SW products created based on TEAF
Strategic dashboards are used mainly by top management to monitor the implementation of the company’s long-term strategy. Within MyDesk, for example, key company goals can be recorded by individual areas.
Within tactical dashboards, middle management can monitor the progress of aggregated variables, such as the development of company sales by individual months and organizational units. Based on the dashboards, the main processes of the company can be analyzed in detail.
Operative dashboards, such as the request system (helpdesk), are used to monitor the current status of monitored variables and for quick user actions. The underlying data for these dashboards are obtained in „real time“
Examples
- Requisition system
- Public contracts
- Patients ordering
- Circulation of documents
- ITSM
- Identity management
- Finance
- Medical devices records